Seller / billing:
Ceramoteca Projects, S.L .
CIF:B19926682
Santa Lucia Avenue, 99 , 41500, Alcalá de Guadaíra (Sevilla)
Tel : +34 611 58 87 73 | info@ceramoteca.com
Exhibition in Seville: CERAMOTECA: Avda. Saint Lucia 99, 41500, Alcalá de Guadaíra (Sevilla). Tel : +34 611 58 87 73 | info@ceramoteca.com
Precio: The prices indicated include VAT and exclude transport. The transportation cost is calculated online.
IVA: Products invoiced to individuals are subject to VAT in the country to which the order is delivered.
Pay: All orders must be paid in advance.
Transportation and delivery:
Orders are shipped with a national or international logistics company. Delivery times provided online and by our representatives are estimates based on averages.. Delivery dates cannot be guaranteed.
The customer or delivery contact person will be notified when the order is ready to be delivered.. Once delivery date has been agreed, It is the customer's responsibility to ensure that someone is on site to accept delivery.
The delivery of the merchandise is done at street level in an accessible place and it is the customer's responsibility to indicate if there is any problem.: pedestrian street, difficult access for transportation, etc. We are not responsible for nor do we organize the unpacking of the pallet or the transfer of the boxes to the construction site or plants/floor..
Upon delivery:
Any pallet damage, boxes or tiles must be documented, photographed and communicated within 24 hours from the time of delivery. Any claim must include photos. A brief description of the damage must be indicated when signing the delivery receipt. If damage has not been noted on the delivery note, The carrier's insurance is not responsible for damages. Quantities must be verified and any missing product must be communicated to Proyectos Ceramoteca, S.L. within 24 hours after delivery of the merchandise. We reserve the right to reject claims made after this time.
Changes, Returns and refund:
No changes or returns are allowed on orders once confirmed., nor of products manufactured according to customer instructions.
Sales contract:
The quote created through our website or sent to the client by our sales department serves as a sales contract and includes: description of the selected material, quantities, financial and delivery details. Payment means acceptance of the sales contract and our conditions of sale.
Online sale of ceramics:
Shipping costs vary depending on the boxes and shipping destination., That is why the purchase of ceramics is limited to one box. To make a ceramic purchase, contact us at 611 588 773 or send an email with your order to info@ceramoteca.com . Once you tell us what amount, model and destination, We calculate the final price and communicate it to you for your personal assessment..
Limit of liability:
Our liability is strictly limited to the supply of the material. We are not responsible for errors or bad practices during installation., cleaning or maintenance of the material. Complaints or returns are not accepted once the material has been handled and installed.
Ceramics, Zellige, Barro, Piedra Natural, Terrazzo, Granite, Hydraulic mosaic and artisan products:
Materials and handcrafted products may show variations in tone, the texture, size and finish due to manufacturing processes and nature of products. Each piece is unique. These features are an integral part of its charm and will not be considered valid reasons for a return. / reimbursement. It is the sole responsibility of the buyer to ensure that they are familiar with the products before placing an order..